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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vanessa Moura

October 12, 2025

5  out of  5
rating by Vanessa Moura
"Great service! Jordan was polite, helpful and very clear about the coverages I was requesting. Great experience to quote my renters insurance with him."
We responded:
"Thank you Vanessa for the 5 star review and the kind words. We love hearing that Jordan was able to assist you, and provide you with excellent service. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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charles pennock

October 10, 2025

5  out of  5
rating by charles pennock
"Jordan helped me and my family getting the right insurance we needed. He is highly accommodating and I have and will continue to recommend him to others."
We responded:
"Charles, thank you for taking the time to leave us a review! We love hearing that Jordan was able to help you with all your insurance needs. We appreciate the recommendations and look forward to working with you in the future. We are always here to help!"
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Edonis Ukaj

October 9, 2025

5  out of  5
rating by Edonis Ukaj
"Highly recommend Suanne Pinkard State Farm Insurance Agent and the agent Jordan at State Farm was amazing to work with! He made the process of getting my auto insurance quote quick and easy, and even helped me switch from another company with a much better rate. Jordan was friendly, professional, and really cared about finding the best option for me. Highly recommend him if you’re looking for great service and savings."
We responded:
"Thank you Edonis for taking the time to leave such a wonderful review! We love hearing that Jordan made the insurance process easy each step of the way, and save you money. We look forward to continuing to support your insurance needs."
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Dominique Dozier

October 7, 2025

5  out of  5
rating by Dominique Dozier
"Suanne and Jennifer was awesome. They was very polite and friendly. They made sure I got the best policy I needed. Thank you so much."
We responded:
"Thank you Dominique for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lynn Effer

October 4, 2025

5  out of  5
rating by Lynn Effer
"Jordan was knowledgable and explained the policy to easily understand. He was helpful and friendly too."
We responded:
"Thank you Lynn for taking the time to leave a 5-star review. We love hearing from our customers and hearing that Jordan was able to make the policies easy to understand and provided excellent customer service. We are always here to help!"
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Angelica Hurst

October 1, 2025

5  out of  5
rating by Angelica Hurst
"Jordan was absolutely great in helping my partner and I get bundled home and car insurance. He was knowledgeable, very communicative, and made the process so simple!"
We responded:
"Thank you so much for your review, Angelica! I'm so happy to hear Jordan was able to help you and your partner with bundling your home and auto insurance and made the process simple! We are honored to work with you and your partner on your insurance! - Suanne "
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Ruth Freeman

August 28, 2025

5  out of  5
rating by Ruth Freeman
"I spoke to Jordan on the phone to get my insurance and as a freshly 18 year old I had no clue what I was doing. Jordan made my options clear and he was very helpful. I would recommend State Farm (and Jordan) to anyone else who is in need of car insurance! Thank you!"
We responded:
"Thank you Ruth for leaving our office a 5 star review. We always love hearing that our office was able to help explain insurance benefits to new customers, and will share your kind words with Jordan. Customer recommendation is the highest honor! We look forward to working with you for many years to come."
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Bryan Kaimrajh

August 13, 2025

5  out of  5
rating by Bryan Kaimrajh
"I was having issues with reaching out to the glass department regarding a windshield repair. It is an ongoing issue for 2 weeks but I'm leaving 5 stars for Jennifer at this location. She was patient with helping me find answers. She was on the line with me for over 20 minutes trying to troubleshoot the delay with my claim. Her guidance was much appreciated and I know if you have a request with Jennifer, she wouldn't leave you in the dark. I admired her accountability.. maybe something the glass estimate department should learn from her."
We responded:
"Bryan - thank you for taking the time out of your day to leave us a 5 star review. We’re thankful for your feedback! We love hearing that all your answers in regards to your claim were resolved. Jennifer, along with everyone in our office strive to always give the best customer service. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nyaja Hearne

August 8, 2025

5  out of  5
rating by Nyaja Hearne
"It was my first time getting insurance. Jordan was very helpful. Got everything together for me"
We responded:
"Nyaja, thank you for taking the time to leave our office and Jordan a 5 star review. We love hearing that you had a pleasant experience for your first time getting insurance. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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RTC Cronix

July 17, 2025

5  out of  5
rating by RTC Cronix
"As a 22 year old with an accident on his record and a couple tickets they took the time to help out gave me the BEST DEAL out of all the nationwide insurances and made it easy for me thank you to all the people at state farm."
We responded:
"Thank you RTC Cronix for taking the time to leave a review! We are help and happy that we made it easy and you got the best deal. We are always here to help! "
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Molly Jones

June 16, 2025

5  out of  5
rating by Molly Jones
"Jordan made the process of switching to State Farm pleasant and painless. He was kind, helpful and patient all the way through, and now I'm paying less than half of what I was previously with my last auto insurance company. Thanks Jordan!!!"
We responded:
"Molly - thank you for your 5 star review. We are happy to hear that Jordan made your switch a smooth and positive experience. Welcome to State Farm! - Karen"
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Ann Finewood

June 11, 2025

5  out of  5
rating by Ann Finewood
"I have to apologize, in my review I said Jason when I meant Jordan, sorry! You gave me such good service too, I feel awful for that. Only excuse I have is at my age I forget names…."
We responded:
"No worries at all, Ann — we totally understand! We’re just glad to hear you had a great experience, and Jordan will be so happy to know his service stood out. Thank you again for your kind words and for choosing our Clermont State Farm office for your car insurance. We’re always here when you need us! - Suanne"
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Ann F

June 11, 2025

5  out of  5
rating by Ann F
"Had the best experience dealing with Jason regarding my car insurance, he took his time going over all my options and really saved me a lot of money. I highly recommend Jason & State Farm!! Thank you. 👍😀"
We responded:
"Thanks so much for the awesome review, Ann! Im thrilled to hear we were able to help you find the right coverage and save money on your car insurance. Taking the time to go over all your options is something we pride ourselves on here at our State Farm office. We really appreciate your recommendation — we’re always here if you need anything!- Suanne"
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cameron james

June 3, 2025

5  out of  5
rating by cameron james
"Jordan was fantastic. He quickly took care of my issues and was friendly throughout."
We responded:
"Thank you for your review, Cameron! Customer service is extremely important to us and I am so glad Jordan was able to help! - Suanne"
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Fabian McClure

April 25, 2025

5  out of  5
rating by Fabian McClure
"Jordan was prompt and courteous. He did an excellent job breaking down my current policy, as well as the advantages and disadvantages of various types of coverage. I was able to switch providers and get more coverage for $15-20 less per month in the same day."
We responded:
"Thank you Fabian for your kind review! We are glad that Jordan was able to help you with the different types of coverage and SAVE you money. - Suanne"
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Bridget Ortiz

April 21, 2025

5  out of  5
rating by Bridget Ortiz
"I had the pleasure to work with Suanne she was incredible. She answered all my questions and explained every detail about my insurance. Thank you Suanne!"
We responded:
"Thank you for your review, Bridget! We truly appreciation your feedback and are always here to assist you with anything you need. Suanne"
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Stephanie Jordan

April 18, 2025

5  out of  5
rating by Stephanie Jordan
"Great State Farm office! They’re always available to help and to answer any questions I have. While I haven’t had to file a claim with them yet, I have no doubts that if/when I do they’ll care for me and walk with me through the process. Definitely recommended if you want agents you can trust. (Shoutout to Jordan, he’s the best!)"
We responded:
"Stephanie - Thank you for taking the time to send a "shout out" for Jordan. :) We think he's great too! It is rewarding to hear that you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Suanne Pinkard"
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J D

April 17, 2025

5  out of  5
rating by J D
"If stellar customer service is important to you, this is the agency for you. The big win is that the office is staffed and there is always someone there that answers the phone and are able make changes or answer questions right then and there. No "leave a message and we will get back to you (eventually)" nonsense like I have endured, albeit briefly, with another local State Farm agent. I've given Suanne Pinkard all my business, home, autos and more due to their superior customer service. Highly recommended."
We responded:
"Thank you for the kind words and continued trust in us! We're always here to make things easy and efficient for you - whether it's a quick change or a question about your coverage. We truly appreciate your business and look forward to continuing to serve all your insurance needs. - Suanne Pinkard"
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TS

April 7, 2025

5  out of  5
rating by TS
"Suanne and her team have been great. They are knowledgeable, helpful and personable. State Farm, the company and the app, has also been user-friendly when it came to navigating a recent car accident."
We responded:
"TS - Thank you for your positive feedback! So glad you are enjoying the ease of our State Farm app! If there is anything else we can do for your insurance needs, just let us know! - Suanne"
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KateSigman

April 7, 2025

5  out of  5
rating by KateSigman
"They are an amazing company. Their customer service is spot on. Daniele Sigman"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Suanne"
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Mandy Boudreau

April 7, 2025

5  out of  5
rating by Mandy Boudreau
"I recommend my friends and family to this particular State Farm a lot because the service is great. Jordan has gone out of his way more than a few times to make sure I’m getting the best possible deal available. I can call and ask questions whenever I need and they are always transparent and willing to offer advice. Suanne is very kind and is always willing to explain benefits to me and help decide if they’re suitable without pressuring me or delivering a scripted sales pitch. Overall, I might be able to save some money by “playing the game” and switching insurances for a competitive deal every year but I would rather take my chances because this State Farm has continued to be reliable and helpful even when my personal circumstances have changed. I’ve had insurance through All State, Geico, and a different State Farm office and Suanne Pinkard State Farm is easily the most personable and reliable."
We responded:
"Thank you for taking the time out of your day to leave a review! We’re glad to know that Jordan has exceeded your expectations with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Suanne"
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avl4005

April 4, 2025

5  out of  5
rating by avl4005
"State Farm Insurance provided with the coverage and pricing that meet my needs. Customer service and support from Suanne and Jordan was outstanding. Exactly what you would expect from a top Agent. Highly recommended."
We responded:
"Thank you so much for your review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Suanne"
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Joseph Vializ

March 30, 2025

5  out of  5
rating by Joseph Vializ
"Hello, I recently changed my Auto Insurance to State Farm. My agent was Jordan, I was pleasantly surprised to find that on my appointment date, all document's were prepared and only needed minor adjustments. Jordan did an incredible job, he explained every step and also explained the Pros and Cons of certain segments of the policy. I was very satisfied with the service provided. Thank you Jordan!!! J. V."
We responded:
"I am so thrilled to hear you had a pleasant experience with Jordan! We always appreciate receiving feedback from our customers, if there is anything else we can do to help let us know. Thank you for the review! - Suanne"
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Herbert Heilmann

March 19, 2025

5  out of  5
rating by Herbert Heilmann
"Jordon is an exceptional agent. He goes out of his way to be helpful and is also concerned about the insured’s pocketbook. I highly recommend him and the Pinkard State Farm agency. The whole team is very friendly and kind!"
We responded:
"I am so thrilled to hear you had a pleasant experience with Jordan! We always appreciate receiving feedback from our customers, if there is anything else we can do to help let us know. Thank you for the review! - Suanne"
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Xiomara Rodriguez

March 4, 2025

5  out of  5
rating by Xiomara Rodriguez
"Suanne is great she made the entire process of switching car insurance so easy and at a considerable savings."
We responded:
"Thank you so much for your review, Xiomara! I am so glad we were able to make the process of switching insurance companies seamless AND save you money! Welcome to our agency! - Suanne"