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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Jordan

April 18, 2025

5  out of  5
rating by Stephanie Jordan
"Great State Farm office! They’re always available to help and to answer any questions I have. While I haven’t had to file a claim with them yet, I have no doubts that if/when I do they’ll care for me and walk with me through the process. Definitely recommended if you want agents you can trust. (Shoutout to Jordan, he’s the best!)"
We responded:
"Stephanie - Thank you for taking the time to send a "shout out" for Jordan. :) We think he's great too! It is rewarding to hear that you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Suanne Pinkard"
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J D

April 17, 2025

5  out of  5
rating by J D
"If stellar customer service is important to you, this is the agency for you. The big win is that the office is staffed and there is always someone there that answers the phone and are able make changes or answer questions right then and there. No "leave a message and we will get back to you (eventually)" nonsense like I have endured, albeit briefly, with another local State Farm agent. I've given Suanne Pinkard all my business, home, autos and more due to their superior customer service. Highly recommended."
We responded:
"Thank you for the kind words and continued trust in us! We're always here to make things easy and efficient for you - whether it's a quick change or a question about your coverage. We truly appreciate your business and look forward to continuing to serve all your insurance needs. - Suanne Pinkard"
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TS

April 7, 2025

5  out of  5
rating by TS
"Suanne and her team have been great. They are knowledgeable, helpful and personable. State Farm, the company and the app, has also been user-friendly when it came to navigating a recent car accident."
We responded:
"TS - Thank you for your positive feedback! So glad you are enjoying the ease of our State Farm app! If there is anything else we can do for your insurance needs, just let us know! - Suanne"
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KateSigman

April 7, 2025

5  out of  5
rating by KateSigman
"They are an amazing company. Their customer service is spot on. Daniele Sigman"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Suanne"
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Mandy Boudreau

April 7, 2025

5  out of  5
rating by Mandy Boudreau
"I recommend my friends and family to this particular State Farm a lot because the service is great. Jordan has gone out of his way more than a few times to make sure I’m getting the best possible deal available. I can call and ask questions whenever I need and they are always transparent and willing to offer advice. Suanne is very kind and is always willing to explain benefits to me and help decide if they’re suitable without pressuring me or delivering a scripted sales pitch. Overall, I might be able to save some money by “playing the game” and switching insurances for a competitive deal every year but I would rather take my chances because this State Farm has continued to be reliable and helpful even when my personal circumstances have changed. I’ve had insurance through All State, Geico, and a different State Farm office and Suanne Pinkard State Farm is easily the most personable and reliable."
We responded:
"Thank you for taking the time out of your day to leave a review! We’re glad to know that Jordan has exceeded your expectations with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Suanne"
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avl4005

April 4, 2025

5  out of  5
rating by avl4005
"State Farm Insurance provided with the coverage and pricing that meet my needs. Customer service and support from Suanne and Jordan was outstanding. Exactly what you would expect from a top Agent. Highly recommended."
We responded:
"Thank you so much for your review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Suanne"
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brayden davis

April 3, 2025

5  out of  5
rating by brayden davis
"The representatives Sarah and Kaitlynn helped me with all my questions and got my coverage switched over with no hassle!"
We responded:
"Thank you Brayden for taking the time to share your thoughts! We’re glad to know we were able to help you here at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Suanne"
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Joseph Vializ

March 30, 2025

5  out of  5
rating by Joseph Vializ
"Hello, I recently changed my Auto Insurance to State Farm. My agent was Jordan, I was pleasantly surprised to find that on my appointment date, all document's were prepared and only needed minor adjustments. Jordan did an incredible job, he explained every step and also explained the Pros and Cons of certain segments of the policy. I was very satisfied with the service provided. Thank you Jordan!!! J. V."
We responded:
"I am so thrilled to hear you had a pleasant experience with Jordan! We always appreciate receiving feedback from our customers, if there is anything else we can do to help let us know. Thank you for the review! - Suanne"
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Herbert Heilmann

March 19, 2025

5  out of  5
rating by Herbert Heilmann
"Jordon is an exceptional agent. He goes out of his way to be helpful and is also concerned about the insured’s pocketbook. I highly recommend him and the Pinkard State Farm agency. The whole team is very friendly and kind!"
We responded:
"I am so thrilled to hear you had a pleasant experience with Jordan! We always appreciate receiving feedback from our customers, if there is anything else we can do to help let us know. Thank you for the review! - Suanne"
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Xiomara Rodriguez

March 4, 2025

5  out of  5
rating by Xiomara Rodriguez
"Suanne is great she made the entire process of switching car insurance so easy and at a considerable savings."
We responded:
"Thank you so much for your review, Xiomara! I am so glad we were able to make the process of switching insurance companies seamless AND save you money! Welcome to our agency! - Suanne"
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robin chandler

February 28, 2025

5  out of  5
rating by robin chandler
"He help him alot explained the info ao I could understand I appreciate his help alot"
We responded:
"Thank you so much for your review, Robin! I'm so happy Jordan was able to help you with your insurance! - Suanne"
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N Hitz

February 17, 2025

5  out of  5
rating by N Hitz
"When switching home owners insurance and car insurance from out-of-state, I was honestly a bit worried about leaving my current company as I've been with them for so long and they provide excellent coverage and customer service. I was recommended to this agency by the neighborhood Facebook page and have really come to understand why they are so wonderful. They give you 1 on 1 personal help and feedback. I appreciate the customer service. And wonderful representatives, especially Jordan. I have worked with him for several matters with he is on top of things so professional and knowledgeable. Highly recommend Jordan!"
We responded:
"Thank you so much for your review! It’s our pleasure to assist you with your insurance needs. If there is anything we can do to help, please let us know! - Suanne"
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David Henry

January 17, 2025

5  out of  5
rating by David Henry
"got the payment i wanted and it was quick and easy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Suanne"
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Francesca Vet

January 10, 2025

5  out of  5
rating by Francesca Vet
"I worked with Jordan and had outstanding results. I am very comfortable having a policy with State Farm; thanks to Jordan's expertise."
We responded:
"Thank you so much for your review, Francesca! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Suanne"
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faranaz yusuf

January 6, 2025

5  out of  5
rating by faranaz yusuf
"Jordan's knowledge of the insurance industry is top-notch, and he took the time to patiently explain all the options available to me. His attention to detail and ability to tailor a policy to my specific needs made the entire process seamless and stress-free. I never felt rushed or pressured; instead, I felt like a valued client whose needs truly mattered."
We responded:
"Thank you so much for your review, Faranaz! I'm thrilled that Jordan was able to help you with your insurance. We strive to provide great service and help customize your policy to best cover your needs! Welcome to our agency! - Suanne Pinkard"
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Kara Smith

January 2, 2025

5  out of  5
rating by Kara Smith
"Jordan made the process so very easy! We just moved and needed fl insurance. Jordan was quick to keep me updated and informed on how the policies will work best for me!"
We responded:
"Hi Kara, thank you so much for your review! I am so happy to hear Jordan was able to help you get your insurance in place! Please let us know if there is anything we can do to help with your insurance. Welcome to Florida! - Suanne"
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Adlin Robinson

December 20, 2024

5  out of  5
rating by Adlin Robinson
"Jordan Cononmos at State Farm thank you for your amazing help today. Your patience and commitment in helping me is amazing and I greatly appreciate you. Your service today is a 10-star service. You save me a lot on my car insurance today and I want to say thank you. I have been loyal to one insurance company for years and you helping me today have guided me to step out of my comfort zone. Thank you Jordan for your help. If you are looking to save on your auto insurance call Jordon today his service provided will amazed you."
We responded:
"Thank you so much for your review, Adlin! I am so happy Jordan was able to help you save on your car insurance and make the transition smooth! Please let us know if there is anything we can do to help you with your insurance needs! - Suanne"
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Mikerlande Gedeum

December 10, 2024

5  out of  5
rating by Mikerlande Gedeum
"Jordan was very friendly and knowledgeable. I’d absolutely refer him."
We responded:
"Thank you for the review! We always appreciate feedback and I'm so glad you enjoyed working with Jordan! - Suanne"
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William Barrow

December 6, 2024

5  out of  5
rating by William Barrow
"Jordan provided excellent service regarding auto, motorcycle, boat and umbrella policy quotes allowing me the information that I needed to make a decision on plolicy coverage."
We responded:
"Thank you for your review, we're pleased to hear that you enjoyed working with Jordan and look forward to assisting you in the future! - Suanne "
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Rob Valle

November 20, 2024

5  out of  5
rating by Rob Valle
"Clear explanations with truly caring service. I highly recommend this team."
We responded:
"Thank you so much for your five-star review, if there is anything else we can do for you don't hesitate to reach out to us! - Suanne"
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B J

November 20, 2024

5  out of  5
rating by B J
"As a policyholder with State Farm Insurance, I am delighted that Suanne Pinkard is my Agent and is known for her outstanding reputation! I was able to bundle my auto insurance with a homeowner's policy while making a smooth transition from my current insurance carrier. This was quickly accomplished with the help of an extraordinary team! I am also grateful for the assistance I received from Jordan Conomos. He did an incredible job of guiding me through the entire process of obtaining a homeowner's policy with State Farm Insurance and resolving those issues which occurred. Jordan was patient in communicating with me and always presented a thoughtful and friendly demeanor even though I would sometimes bombard him with questions. He has such an amazing work ethic and is very knowledgeable about all aspects of insurance. He discussed with me the various steps that were involved before a policy could be issued. He recommended an excellent home inspector, provided quotes and coverage options that were tailored to my needs along with pertinent information concerning my deductible and premium. I am satisfied with my new Homeowners policy from State Farm Insurance which reflects what I was looking for in Insurance Coverage for my home. Thank you Jordan, for your meticulous attention to details, follow-up phone calls, text messages, emails, and for being a consummate professional! You are a valuable asset to the State Farm Insurance Family and to all of the customers you serve!!"
We responded:
"Thank you for sharing your positive experience with State Farm Insurance and highlighting the exceptional service you received from our team. It's wonderful to hear how we helped you navigate the process of bundling your auto and homeowner's policies, making the transition seamless. Your feedback not only recognizes our hard work but also provides valuable insight for others considering State Farm. If you have any further questions or need assistance, feel free to ask! We appreciate the feedback! - Suanne"
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Guno

November 1, 2024

5  out of  5
rating by Guno
"As a customer, I couldn’t be happier with my State Farm auto agent. They’re always quick to respond, incredibly knowledgeable, and genuinely committed to helping me find the right coverage. It’s so reassuring to work with someone who makes the entire process smooth and stress-free. Highly recommend them to anyone looking for reliable insurance support! Also huge shout out to Jordan for making it as easy as possible!"
We responded:
"Thank you so much for the great review! Positive experiences like yours can make a big difference when it comes to managing insurance. A special shout-out to Jordan for their excellent service is a nice touch! If you have any specific questions or need further assistance regarding insurance or anything else, feel free to ask! - Suanne"
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Hank Rodey

November 1, 2024

5  out of  5
rating by Hank Rodey
"Jordan is very knowledgable! Prices are good and customer service is top notch!"
We responded:
"Thank you for your review! We're so happy to hear that you enjoy working with us, have a wonderful day! - Suanne"
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Carolyn Phillips-Lettsome

October 28, 2024

5  out of  5
rating by Carolyn Phillips-Lettsome
"Jordan was awesome!"
We responded:
"Thank you for the review! We greatly appreciate it, please let us know if there is anything else we can do for you! - Suanne"
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Nate Lehman

September 19, 2024

5  out of  5
rating by Nate Lehman
"Jordan was so helpful with our recent homeowners insurance policy switch. our old insurer kept raising our rates and lowering our coverages so I'm very thankful my wife and I looked elsewhere and went with State Farm where we already had great experience with our auto insurance policies. Jordan and State Farm are straightforward and up front about all the requirements and what factors contributed to the premium, unlike some of the other agents we quoted with, and we got a great rate and Jordan took the time to make sure all of our questions were answered. We also really appreciate the ability to pay monthly on our policy for no extra cost since we don't pay our insurance through escrow. I'm a very happy customer and I highly recommend State Farm and this agency, Suenne Pinkard's office and team in particular :-)"
We responded:
"I am so thrilled to hear you had a pleasant experience with Jordan! We always appreciate receiving feedback from our customers, if there is anything else we can do to help let us know. Thank you for the review! - Suanne"